3DRex & AniRex Studios – Privacy Statement

Effective as of: 14 November 2005
 

We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.

3DRex & AniRex Studios, Inc. is a licensee of the TRUSTe Privacy Program.  TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices.  This privacy statement covers the site 3DRex.com (http://www.3drex.com). Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Mr. Philipp T. Eirich at 560 Mitchell Drive, Grayslake, IL 60030 – 847.548.4700.  If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

3DRex & AniRex Studios, Inc. is a New Media production and consulting firm that designs, creates, programs, consults and develops the following:

WEBSITE ADMINISTRATION
 

Business name: 3DRex & AniRex Studios, Inc.
Address: 560 Mitchell Drive
City: Grayslake
State/Province: IL
ZIP: 60030-1508
Country: United States of America

Toll-Free (int. +1) 888.373.9462
Phone: (int. +1) 847.548.4700
Fax: (int. +1) 847.745.0319
Website URL:http://www.3drex.com
Website E-Mail: info@3drex.com
 

INFORMATION COLLECTION AND USE

We respect each site visitor's right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.

For each visitor to our website, our web server automatically recognizes no information regarding the domain or e-mail address.

The information we collect is the:

• Visitor’s Name
• Visitor’s E-Mail address
• Visitor’s Subject Line
• Visitor’s Text

We collect this information via our “Digital Mailbox”, which serves as a Feedback and/or Contact form. The information collected is:

• used to improve the content of our Web page.
• used to notify our existing clients about updates to our Web site
• never shared with other organizations for commercial purposes.

This site does not use cookies. (Definition of Cookies: A collection of information, usually including a username and the current date and time, stored on the local computer of a person using the World Wide Web, used chiefly by websites to identify users who have previously registered or visited the site.)

3DRex & AniRex Studios, Inc. makes use of a tracking utility to count visits to its website. The counter is provided by Webhits (http:///www.webhits.de) and collects the amount of visits to our website, when these visits occurred and what browsers and operating systems visitors used to access our web site. None of the data collected contains PII (Personal Identifiable Information). 

Registration is not required to enter our site.

We do not have an order form. Potential clients will receive a formal written proposal by mail or in person during a meeting and upon accepting the proposal will sign an agreement, which regulates the relationship between 3DRex & AniRex Studios, Inc. as the producer and the client. None of the above described procedures occur online. 

3DRex & AniRex Studios, Inc. maintains a “Client Section” which is username and password protected. If a client requires access to this section, 3DRex & AniRex Studios, Inc. utilizes a password generator to generate random passwords with minimum lengths of 30 alpha-numeric characters. Neither clients’ assigned usernames nor passwords can be in any way accessed publicly.  

3DRex & AniRex Studios, Inc. does not save any client information online. If clients need to access their information, they need to contact 3DRex & AniRex Studios, Inc. either by phone, fax, mail, or e-mail and then have to be verified by 3DRex & AniRex Studios, Inc. staff in order to delete or edit information.

Our website is not encrypted. We have appropriate security measures (our utilized hard- and software include for example Watchguard’s Firebox Soho 6, Cisco Systems VPN Tunnel Router, various software firewalls, etc) in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

We publish a newsletter (ezine), and we never sell or share our subscribers' email addresses. There is no option to sign up for our newsletter online, because it is sent to existing clients only. Clients can unsubscribe to the newsletter by replying to our newsletter with the word “Unsubscribe” in the subject field.

In order to access our Broadband Area we require potential clients to provide us with their name and e-mail address. This information cannot be accessed online, however, can be edited or deleted by contacting us by phone, fax, mail or e-mail.

From time to time we send our existing clients service-related e-mails to notify them of service issues with their account, broadband access or client area. Generally there is no opt-out option for these e-mails, because they might severely influence the status of client account itself, and without them a customer might not be able to login, submit trouble tickets, etc.

These service communications and sporadic newsletters are the only ones sent by the site (www.3DRex.com)

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

CONFLICT RESOLUTION

We are committed to resolving disputes within 24-48 hours.
If problems arise, users may contact us by
• e-mail.
• telephone.
• fax.
• mail.

CONTACT INFORMATION

If site users have any questions or suggestions regarding our privacy policy, please contact us at:

Toll-Free: (int. +1) 888.373.9462
Phone: (int. +1) 847.548.4700
Fax: (int. +1) 847.745.0319
Email: info@anirex.com
Postal Address:560 Mitchell Drive
Grayslake, IL
United States of America 60030-1508
Website URL: http://www.3drex.com

To further protect your privacy and ensure that we keep our promises to you this policy has been registered with Privacy Affiliates - A trusted third party privacy advocate. Here are the contact details.

Privacy Affiliates
318-19567 Fraser Highway
Surrey, BC V3S 9A4
email: support@privacyaffiliates.com
Phone: 646-383-1595